Lunching with Dan Bertram
Techie Hat Tip to Martin Luther King

Good business practices at Kamloops Subway

October 10, 2004 on this blog:

"subways in Kamloops smell sort of funny"

I meant subway restaurants. A short a while ago,  I got a call from Grayden Flanagan who owns the subways in Kamloops, along with family. He asked me if there was anything they could do to improve. Made me feel really positive about the customer focus of his franchise. Way to go and yes, I still eat at Subway, from time to time.


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